28 Oct 2019

Excel vulnerabilities show risks in using the popular tool for SRM

In 11 years’ of research, State of Flux has demonstrated one very consistent feature of the way organisations manage relationships with suppliers: they fail to invest in technology. In the decade that has seen an explosion in business-ready cloud-based software such as Salesforce.com and HubSpot, it is remarkable that for 86% of organisations, the main software for managing information about supplier relationships is Microsoft Excel.
10 Jul 2019

Claim and counterclaim tell the story of a failing relationship

The best supplier relationships build value for both parties. The worst end up in court. That’s where car rental company Hertz found itself with Accenture. It had waited three years for the global consultancy firm to build a new website and mobile apps it was happy with.
1 2

State_of_Flux

London HQ phone: +44 (0)2078 420 600

Email: enquiries@stateofflux.co.uk

© 2022 State of Flux