Catch the tiger by the tail – managing major consulting organisations

You’ve heard the story before, a new executive has joined the business, has ignored all processes and bought in ‘their favourite consulting company’ to review operations and they started 3 weeks ago….

Managing consulting and professional services organisations is a challenge almost every organisation grapples with. It is often compounded by the consulting company having contacts, relationships and often alumni at all levels of your organisation, meaning that, to manage them effectively, you also need to manage your own internal stakeholders effectively as well. Here we look at the common challenges faced in managing consulting companies and some techniques to help you.

Claim and counterclaim tell the story of a failing relationship

The best supplier relationships build value for both parties. The worst end up in court. That’s where car rental company Hertz found itself with Accenture. It had waited three years for the global consultancy firm to build a new website and mobile apps it was happy with.

UK Government’s strategic supplier relationship management programme - A great success

The UK Government's strategic  supplier relationship management (SSRM) programme has been judged a great success, by a very favourable internal audit report - an outcome in which we take great pride. We would like to take this opportunity to thank those from the UK Government who have worked with us on this project and wish them every success as they now move in to Wave 2 of this important initiative, to roll out SSRM across another five departments.

State of Flux and 2020 Delivery will shortly be bringing support for Wave 1 of UK Government’s SSRM programme to a successful conclusion. We have worked in partnership with the Cabinet Office and five central government departments over the last 15 months to develop an effective methodology, build capability and roll out SSRM.

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